Overview and Responsibilities

Housing Administrator Your new company Housing Administrator (Temporary - 3 Months)Location: Wilmslow Hours: Full-time, Monday-Friday, 9am-5pm Contract Length: Approximately 3 months Start: ASAPHourly Rate:£13 per hour plus holiday payWe are seeking a proactive and highly organised Housing Administrator to join our busy office on a temporary basis for approximately three months. This is a full-time, office-based role supporting both our Housing and Maintenance teams. The ideal candidate will have experience working within a housing association, supported housing, or a housing-related charity.No two days are the same in this fast paced environment, so we're looking for someone confident, adaptable, and able to manage varied tasks with professionalism.Key ResponsibilitiesYou will work closely with the Business Director and support our Housing Officers and Support Officers by providing essential administrative support, including:Communicating with care providers, social workers, and external agencies to gather essential informationOrdering equipment and supplies for tenants and staffAssisting with tenancy related administration and documentationUpdating internal systems and maintaining accurate recordsHandling incoming enquiries and providing excellent customer serviceSupporting general administrative tasks as required within a busy office environmentLogging maintenance requests and issuesLiaising with tenants and contractors to arrange repairsTracking the progress of maintenance jobs and ensuring timely updatesMaintaining accurate maintenance logs and compliance recordsSupporting the team with other maintenance related administrationSkills & Experience RequiredExperience in housing, supported living, or a housing association (highly desirable)Strong administrative experience in a busy, fast-paced environmentExcellent communication skills, both written and verbalConfident in liaising with tenants, professionals, and contractorsHighly organised with strong attention to detailAbility to manage multiple tasks and work under pressureProficient with Microsoft Office and comfortable learning new systemsPersonal AttributesReliable, proactive, and able to work independentlyCalm and adaptable, even when handling a high workloadTeam-focused with a flexible attitudeEmpathetic and professional when working with vulnerable individualsHow to ApplyIf you have relevant experience and are available for an immediate start, we'd love to hear from you.> #